Help Center
Frequently Asked Questions
Find answers to common questions about our services.
General Questions
What is Gstora?
Gstora is a marketplace where verified sellers offer ready-made social media, email, gaming, streaming and software accounts. You pay with Binance / USDT and your money is protected until the account is yours.
Which platforms are available?
Instagram, TikTok, YouTube, Facebook, X / Twitter, Snapchat, Telegram, Gmail, Netflix, Spotify, ChatGPT, VPNs and many more. Use Browse in the menu to see every category.
Who sells the accounts?
Independent sellers whose stores are reviewed and approved by Gstora, plus our own Gstora Official store. Every product is checked before it goes live.
Orders & Payment
How do I place an order?
Create a free account, open the product you want and press Buy now. Send the exact USDT (TRC20) amount from Binance, paste the TXID and the account is delivered. The price you see is the full price.
Do I need to top up a wallet?
No. You pay for each order on its product page: send USDT on the TRC20 network from Binance, paste the TXID and we confirm it on the blockchain by ourselves. Anything extra you send stays as credit for your next purchase.
Which payment methods do you accept?
Crypto — USDT (TRC20) through Binance or any wallet. Only send on the network shown, or the payment can be lost.
Is my payment safe?
Yes. You never pay a seller directly. The seller only gets the money after the 2 days protection period ends without a problem. See Buyer protection.
Delivery & Accounts
How fast is delivery?
Products marked Instant are delivered on your order page right after you pay. Other products are delivered by the seller within 24 hours — if not, you can cancel and get a full refund to your wallet.
Where do I find my account details?
Open My orders and select the order — the login details are shown there.
Can I change the password?
Yes — and you should do it straight away: change the password, the recovery email and any security details as soon as you receive the account.
Warranty & Support
What does the warranty cover?
If an account does not work or is not as described, report it within 2 days of delivery. The seller replaces it, or you are refunded to your wallet. Full details are in our Refund Policy.
How do I request a replacement?
Open the order in My orders and press Open a dispute, or send us a message on the Contact page with your order number.
How do I contact support?
Use the Contact page or email us. We reply within 24 hours, every day.
Do you offer weekend support?
Yes — the support team answers requests every day of the week.
Selling on Gstora
How do I become a seller?
Register, then press Become a seller and fill in your store details. Gstora reviews every application; once approved your store opens and you can add products.
When do I get paid?
Your earnings move to your balance after the 2 days protection period of each order.
How do I withdraw my earnings?
Go to Withdraw and choose USDT (TRC20), USDT (BEP20) or Binance Pay ID. Every withdrawal is reviewed and sent by Gstora.
Still need help?
Our support team replies within 24 hours.